EXISTING CLIENTSWelcome Back
With our customized lash service, you can say goodbye to mascara and hello to effortlessly beautiful lashes that compliment your unique style and enhance your overall beauty. Book an appointment today and indulge in the pampering experience you truly deserve. Treat yourself to the luxury of beautiful lashes and discover the confidence that comes with looking and feeling your best.
Prepare for your appointment
GET READYBook Appointment
Haven’t booked yet your Full Set or Foreign Fill service yet? Click below to schedule your appointment.
Sign Up For Rewards
Join the Mi Vida loyalty program on your Square booking to get your tenth fill free! DIdn’t receive a reward invitation?
Review Maintenance
To ensure the best first lash experience with Mi Vida Lash, please review questions, maintenance and aftercare.
Scheduling and Cancellation
-
We value the time of each and every client, and understand that things come up from time to time. To help provide the best service, please review the cancellation/rescheduling policy below.
You may cancel or request a rescheduled appointment at no charge up to 24 hours prior to the beginning of your appointment. If cancelled or rescheduled within the 24-hour window before your appointment, you will be charged 25% of the total service fee.
-
Our time is valuable, just like yours. While life happens, We kindly ask that you notify us if you need to cancel your appointment. If you fail to cancel your appointment in advance, you will be charged 100% of the cost of services. Until services have been paid for no-show appointments, clients will be unable to book future services with Mi Vida Lash.
-
At Mi Vida Lash, all of our clients’ time is valued and we do our best to accommodate everyone. Please contact us if you are running late to your appointment, and we will do my best to accommodate your service appointment. However, if you are more than 10 minutes late to your appointment, your service will be cancelled and you will forfeit 50% of your total service cost.
If you are continuously late to your appointments, we will unfortunately no longer be able to take you as a client.
Client Etiquette
To provide the best service to you during your appointment, we ask the following to ensure a safe, enjoyable experience. Please keep in mind that we are your lash technician, not your receptionist. We kindly ask that you take care of personal matters before or after your appointment.
No chewing gum during your appointment
Please limit talking
No cellphone use during your service
As your technician, I will not answer calls or check your cell phone for you
No answering calls or texts, or checking social media
No Apple Watch use
To provide the best service:
Keep your eyes closed for the duration of your service.
Limit talking and talking with your hands
Keep body movement minimal
Limit facial expressions
Do not touch gel pads. If you experience discomfort, let me know as I can adjust.
Cell phone Policy
Your appointment is a time for you to relax in my chair and let me pamper you. In order to provide an enjoyable experience, we ask that you put your cell phone away during our time together.
Please be respectful of our time together. Any interruptions may affect the quality of service due to time restrictions. Our goal is for your complete satisfaction of your services received. Being mindful of this policy is critical to achieving a complete service.
All cell phones must be turned off along with smartphone devices like Apple Watches.
Do not answer any phone calls during your appointment. If you have an emergency and need to be aware of your phone, please reschedule your appointment accordingly to prevent from interruption.
Do not respond to texts or check emails.
Do not ask your technician to answer or check any phone calls or messages.
Guarantee Policy
We take a lot of pride in the work we provide for you. If you have any concerns with the services received, please notify us within 48 hours of service. We will fix it to your satisfaction at no extra charge. Due to the nature of services, we am unable to offer refunds, but do offer a credit towards other services offered if we cannot resolve your concerns.
Please be mindful of all of these policies. We understand that things happen from time to time, and will do our best to be flexible and accommodate your needs. We kindly ask that as my client, you familiarize yourself with these policies and are respectful of my time and talent.